Partner With The Best Shopify Retainers For Technical Support Services
Access Shopify support and technical support teams to ensure your store functions smoothly month on month.
What is a Shopify Technical Support Retainer?
A Shopify technical support retainer is a monthly service agreement that gives merchants reliable, on-demand access to expert development and support. It ensures consistent, prioritized attention to your store’s technical and operational needs.
XgenTech’s Retainer Services offer Shopify and Shopify Plus merchants end-to-end support across design, development, customization, technical troubleshooting, and growth marketing - ensuring peak performance and sustainable growth.
Why Do You Need a Shopify Support & Technical Support Retainer?
If you have been struggling to find, hire and manage the costs of Shopify experts for every little project for your store, our monthly retainers are for you.
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On-Demand Shopify Experts
Get on-demand Shopify expertise with a dedicated support retainer. Access technical assistance and tailored solutions whenever you need them - built around your store’s unique requirements.
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Faster Solutions, Proactive Management
Shopify support retainers ensure fast issue resolution, keeping your store running smoothly and minimizing downtime.
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Predictable Monthly Fee
Shopify support retainers offer a predictable monthly fee, giving you cost transparency, easier budgeting, and reliable access to expert support when you need it most.
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Strategic Growth For Shopify Stores
Integrate technical support into your growth strategy. A Shopify support retainer helps you scale through conversion optimization, custom development, and continuous expert support.
The Best Shopify Support & Technical Support Retainers for Seamless Business Processes
Our team of Shopify support & technical support experts have created the best monthly retainers to help you scale your online business without a worry.
SHOPIFY TECHNICAL SUPPORT RETAINER
Technical Support From Experts Whenever You Need It
Keep your Shopify store running flawlessly with XgenTech’s Technical Support Retainer.
From urgent bug fixes to advanced customizations, our experts provide seamless, end-to-end support - ensuring you never face technical roadblocks.
What’s included:
- Quick and prompt service
- Priority response times for critical issues
- Performance optimization support
- Back- and front-end support
- Ongoing support and services
Predictable Support, Exceptional Results
With XgenTech’s Shopify Support Retainer, you get reliable, high-quality support backed by certified experts.
Enjoy guaranteed response times, transparent pricing, and end-to-end coverage - so you can focus on growth while we handle every technical challenge with speed and precision.
What’s included:
- Full-stack Shopify technical support
- Custom app development and maintenance
- Migration to Shopify from other platforms
- Advanced feature programming
- 24/7/365 support across Shopify
One Trusted Retainer, Multiple Services Across Categories
XgenTech’s Shopify Support Retainer offers end-to-end services for every aspect of your store - eliminating the need for multiple vendors and ensuring smooth, uninterrupted performance without last-minute fixes.
What’s included:
- 24/7 technical issue resolution
- Proactive monitoring
- Seamless app integrations
- Custom theme modifications
- Performance optimization
- Security updates
- Backup management and troubleshooting
- Rapid response time
Multiple Support Packages Based On Requirements
Every Shopify business is unique - which is why XgenTech offers flexible support retainer packages tailored to your specific needs.
Each plan is strategically designed to deliver the right level of service, so you get exactly what you need without overpaying.
What’s included:
- Dedicated account management
- Access to technical experts
- Quick resolution
- Proactive regular maintenance
Dedicated Technical Team For Your Shopify Store
XgenTech’s Shopify Support Retainer acts as your in-house team - dedicated solely to your store’s success.
Our specialists immerse themselves in your unique setup, align with your business goals, and proactively address issues before they arise - delivering truly personalized support.
What’s included:
- Personalized attention
- Maintain detailed knowledge of your customizations and integrations
- Consistent support that evolves with your growing business
Customization Support & Services
In today’s competitive eCommerce landscape, unique features are key to standing out.
XgenTech’s Shopify Support Retainer provides on-demand customization - from theme tweaks to checkout enhancements, ensuring dedicated expert support whenever you need it.
What’s included:
- Custom theme modifications
- Advanced functionality implementations
- Bespoke feature development
- Complex checkout customizations
- Personalized user experiences
- Custom app integrations
- Unique design elements
Here’s what leading brands have to say about our Shopify monthly retainers.
What Our Customers Have to Say
We have worked with Xgentech for almost a year and our experience has been incredible! Not only is the team friendly and easy to work with, but also they are able to respond to all of our requests in a professional and timely manner. Everything we’ve needed assistance with, such as site development, design, and bug fixes, they have been able to do very quickly and perfectly. Since working with Xgentech, our site's functionality has drastically improved which is allowing us to reach more people and increase our conversion rate. There is nothing this team can’t do!
Miten and his team at XgenTech did a great job building and supporting our website. Right from the start, he picked out several templates that could work with our single product. From there, we had a great collaboration in building an attractive and informative website. We have a unique nutritional product, Brain Wafers, that needed its information presented in a friendly and creative format that wouldn't turn off visitors. And whenever we came up with ideas that weren't part of the original Pixel Union theme, Miten was able to come up with ways to implement them. Finally, Miten always responded to our questions quickly. Even though we had a lot of questions, he always patiently answered them. We highly recommend Miten and XgenTech.
Luxury means giving customers a seamless experience across their buying journey. We try to focus on highlighting the products that they’re going to be investing in as well as ensuring our site feels like an extension of our physical space here at Hirshleifers. For us, Xgentech helped bring out that look and feel on the website. It focuses on our story, our collection, and how we want our brand to be perceived from start to end. Loved working with the team!
Work With Only the Best Shopify Experts.
We provide comprehensive Shopify and Shopify Plus solutions with dedicated teams for various Shopify requirements. Tell us your unique and specific requirements, and we will provide dedicated monthly retainer structures to match your needs.