Shopify Priority Support

We offer customizable and trackable hours to our clients by giving them priority access to our developers and designers to ensure they receive the necessary assistance and are able to make changes to their Shopify store as needed.

As a Shopify agency, we understand that building a store is just the first step in the journey of a successful e-commerce business. That's why we offer our clients a Priority Service to ensure they have access to the support they need beyond the initial build of their store. We believe that our clients deserve the best and that's why we give them priority access to our team of developers and designers. This allows them to get the Shopify help they need and implement changes to their store as required, with minimal delay. Our goal is to ensure that our clients have the support they need to succeed, and our Priority Service is a key part of that.

How We Do It

  • Flexible Packages
  • Productive workflow
  • Dedicated Account Manager

shopify priority support

Flexible Packages

Our Shopify Priority Support package offers a cost-efficient alternative to impromptu requests. You can select a package that aligns with your needs and budget. Packages start at 10 hours per month, which can be utilized for backend or frontend development, as well as design projects. This flexibility allows you to get the support you need, when you need it.

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Productive Workflow

Choosing a set number of service hours per month is a cost-efficient and organized method compared to impromptu requests. By planning ahead the time dedicated to your work, we can create a consistent and productive workflow for our long-term collaboration.

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Dedicated Account Manager

Your account will be handled by a dedicated manager who will give support and advice while also providing you with clear and regular reports on the hours spent each month.

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Collaboration Forward

Our Day 0 policy ensures you have access to the full scope of the project before we move on. As a top WordPress web design company, we use powerful, web-based project management and design collaboration tools. You’ll have access to everything that we worked on from design files to code. A real-time review of the design will give you a transparent understanding of the work our WordPress web designers have done. You will keep peace of mind and be sure that your custom design will exceed your expectations. We will provide the best services to help you achieve your digital marketing goals.

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Frequently asked questions