Okendo

About Okendo

Okendo is a powerful customer reviews and ratings platform designed specifically for e-commerce businesses, offering seamless integration with Shopify and other major e-commerce platforms. This tool is ideal for businesses looking to enhance their social proof, improve customer trust, and drive higher conversion rates.

Okendo enables e-commerce businesses to collect and showcase customer reviews, ratings, and user-generated content, all within a customizable and user-friendly interface. This makes it easier for businesses to gather authentic feedback and display it in a way that resonates with potential customers.

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Key Features of Okendo

    • Seamless Integration with E-commerce Platforms: Effortlessly integrate with Shopify, BigCommerce, WooCommerce, and other major e-commerce platforms.
    • Customizable Review Forms: Tailor review forms to gather specific information from customers, such as product attributes, photos, and videos.
    • Photo and Video Reviews: Collect and display customer photos and videos to provide more authentic and engaging content.
    • Automated Review Requests: Automatically send review request emails to customers post-purchase, increasing the likelihood of receiving feedback.
    • Customizable Display Widgets: Design and customize review display widgets to match your brand's look and feel, enhancing the customer experience.
    • Advanced Moderation Tools: Manage and moderate reviews with ease, ensuring only appropriate and relevant content is displayed.
    • Incentivized Reviews: Offer incentives like discounts or loyalty points to encourage customers to leave reviews.
    • Rich Snippets: Enhance your search engine visibility with rich snippets that display star ratings in search results.
    • Multi-language Support: Cater to a global audience with support for multiple languages, ensuring reviews are accessible to all customers.
    • Detailed Analytics: Gain insights into review performance with comprehensive analytics, helping you understand customer sentiment and areas for improvement.
    • Customer Loyalty Integration: Integrate with loyalty programs to reward customers for leaving reviews and driving repeat purchases.
    • Integration with Marketing Tools: Connect with email marketing, CRM, and other marketing tools to leverage customer reviews in your campaigns.
    • Social Sharing: Enable customers to share their reviews on social media, amplifying your brand's reach and credibility.
    • Review Syndication: Distribute reviews across different platforms to increase exposure and trust.

How to Use Okendo to Improve E-commerce Customer Engagement

    1. Set up Okendo on your Shopify or other e-commerce platform to start collecting reviews.
    2. Tailor review forms to gather the most relevant information and customize widgets to align with your brand.
    3. Set up automated emails to request reviews from customers after they make a purchase.
    4. Use Okendo's moderation tools to manage reviews and display them prominently on your product pages.
    5. Showcase customer photos and videos in your marketing campaigns to build trust and authenticity.
    6. Utilize Okendo's analytics to track review performance and gain insights into customer satisfaction.
    7. Enable customers to share their reviews on social media to enhance your brand's visibility.
    8. Offer rewards to customers for leaving reviews, boosting engagement and loyalty.

Want to know more about using Okendo on your Shopify store?

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